Home delivery of medications by your pharmacy- are you eligible?

Due to the COVID-19 pandemic, pharmacies can deliver medicines prescribed by your doctor to your home to those with/suspected COVID-19 or vulnerable individuals. This is called the Home Medicine Service, and  commenced on the 16th of March 202. It will be available only for 6 months.

Who is this available to?

This is only available to certain individuals –

1. If you have or suspected to have COVID-19 and thus must be isolated at home AND/OR

2. If you are in a vulnerable group, which includes individuals who are

a) > 70 years of age

b) Aboriginal and Torres Strait Islander descent and aged > 50 years of age

c) Immunocompromised or have chronic health conditions**

d) Parents with new babies

e) Pregnant

You can only use this service once a month.

** Chronic disease means a disease that has been, or is likely to be, present for at least 6 months (e.g. for the patients I see – this would include asthma, eczema, food/insect allergy, eosinophilic esophagitis, chronic idiopathic urticaria, autoinflammatory conditions). If your child has an an immune deficiency you are also eligible.

What do I need to access this service?

1. You need to eligible based on the criteria above

2. You need a valid script from your doctor.

3. If you are not sure if you can access this service, speak to your local pharmacist.

The service will not cover some items

Over-the-counter painkillers, tissues and hand sanitizers are not included in the Home Medicines Service unless combined in a single delivery with one or more PBS/restricted PBS medicines.

How much will this service cost me?

It is a free service (but if you require more than one delivery per month, then your pharmacy may charge a fee)

What happens if I need my medicine urgently?

Please speak to your pharmacist for available options.

I have script, and am eligible for the service. What do I now?

Each pharmacy will have their own ordering systems, including online or telephone ordering options. Speak to your pharmacist to determine the best method of ordering your medicines for home delivery

Is there more information?

Yes. See this link: https://www.health.gov.au/sites/default/files/documents/2020/03/covid-19-national-health-plan-home-medicines-services-information-for-consumers.pdf